Privacy policy

GroupBreak.com Privacy Policy

Last Updated: 1/7/26

This Privacy Policy describes how GroupBreak LLC (“GroupBreak,” “we,” “us,” or “our”) collects, uses, stores, and shares your Personal Information when you visit groupbreak.com (the “Site”), create an account, participate in our breaks or marketplace, or otherwise engage with our services (the “Services”).

By using our Site or Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the Site.

 

PERSONAL INFORMATION WE COLLECT

We collect information that identifies, relates to, describes, or can be associated with a particular consumer or device (“Personal Information”). We collect Personal Information in the following categories:

Device Information

Examples include IP address, browser type, operating system, time zone, site usage data, pages viewed, and referring URLs.

Purpose: To operate, secure, troubleshoot, and analyze our Site and improve performance.

Source: Automatically collected through cookies, pixels, log files, and similar technologies.

 

Account & Order Information

Examples include name, billing and shipping address, email address, phone number, payment information, and purchase history.

Purpose: To create and manage accounts, process purchases, fulfill shipments, provide break results and proceeds, facilitate buyback payments, prevent fraud, and communicate with you.

Source: Provided directly by you.

 

Break & Marketplace Data

Examples include user purchases, break results, card assignment records, auction or sale results, and transaction history (including use of our “Sell” button).

Purpose: To administer breaks, marketplace operations, and user account balances; to comply with financial and audit obligations.

Source: Provided by you and created through platform usage.

 

Support & Communications

Examples include customer service inquiries, email communications, and social media messages.

Purpose: To provide support, manage disputes, respond to inquiries, and improve customer experience.

Source: Provided directly by you.

 

Minors

GroupBreak does not knowingly collect information from individuals under the age of 18. If you believe a minor has submitted Personal Information, please contact us and we will remove it.

 

HOW WE USE PERSONAL INFORMATION

We use Personal Information to:

  • Provide our Services, including breaks and marketplace functions
  • Process orders, payments, and account balances
  • Facilitate shipping and logistics
  • Administer Percentage Breaks and automated sale/auction activity
  • Transfer card ownership where the Sell button is used
  • Detect and prevent fraud and abuse
  • Operate livestream and interactive features
  • Provide customer support and communications
  • Send marketing messages where permitted
  • Maintain legal and regulatory compliance
  • Improve and analyze Site performance and user behavior

 

DISCLOSURE OF PERSONAL INFORMATION

We may share your Personal Information with:

  • E-commerce platform providers (e.g., Shopify or equivalent)
  • Payment processors and banking/payment partners
  • Shipping carriers and logistics providers
  • Technology partners and analytics providers
  • Advertising and marketing partners
  • Compliance, tax, and audit service providers
  • Government agencies or authorities when legally required

We do not sell your Personal Information.

We may disclose Personal Information to comply with legal processes, enforce terms, or protect the rights, safety, and property of GroupBreak, our customers, or others.

 

COOKIES & TRACKING TECHNOLOGIES

We use cookies, pixels, and similar tools to recognize your browser, track usage, process orders, store preferences, and deliver personalized content and advertising.

You may disable cookies in your browser settings, but the Site may not function optimally.

We do not currently respond to browser Do-Not-Track signals.

 

TARGETED ADVERTISING & ANALYTICS

We may work with third-party platforms (e.g., Google, Meta, TikTok) to deliver interest-based advertising and measure performance.

Users can typically opt out of targeted advertising through platform settings and the Digital Advertising Alliance opt-out portal at http://optout.aboutads.info.

 

SECURITY

We implement reasonable technical and organizational measures to secure Personal Information. However, no system is entirely secure, and you transmit information at your own risk.

 

DATA RETENTION

We retain Personal Information as long as necessary to:

  • Provide Services and maintain your account
  • Complete business and tax records requirements
  • Resolve disputes and enforce agreements
  • Meet regulatory and audit obligations

Data may be retained longer when required by law.

 

YOUR RIGHTS

Depending on your jurisdiction (including CCPA and GDPR), you may have the right to:

  • Access Personal Information we hold about you
  • Request correction or deletion of your Personal Information
  • Opt-out of marketing communications
  • Request a copy of your data (data portability)
  • Withdraw consent where applicable

To submit a request, contact us using the information below. We may need to verify your identity before fulfilling requests.

 

ACCOUNT DELETION

You may request deletion of your account by contacting us. Certain transaction data (e.g., break results, financial records) may be retained as required by law or for fraud prevention.

 

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site indicates acceptance of changes.

 

CONTACT US

If you have questions or would like to exercise privacy rights, contact us:

Email: support@groupbreak.com